Installation

Lifetime Guarantees

All BetterBox® manufactured cables and switches have a lifetime guarantee. If the unit fails under normal conditions of use we will supply you with a replacement.

Warranty

All products carry a minimum 12 month return to base warranty and the majority of products in the catalogue will also carry longer warranty periods of up to 5 years in some cases.

Gold Protection

We offer Gold Protection on selected products free of charge. This cover provides additional protection against water and electrical surge damage.

Extended Warranties

Extended warranties are available for standard time frames providing extended cover for up to 5 years.

Extended Gold Protection

Extended Gold Protection provides additional cover against water, electrical surge and physical damage. Customers can obtain this extended coverage for their units at the time of ordering or within 30 days of the end of the normal warranty period.

On-Site Maintenance Contracts

For mission critical applications we can offer a range of on-site maintenance contracts with guaranteed response times and/or guaranteed fix times. If required we can create a contract to suit your individual needs.

Pre-Shipment Configuration

When downtime during installation must be kept to a minimum, or when units really do need to be plug-and-play, then our pre-shipment configuration service can save you time and hassle.

Network Design Services

Our engineers are experienced and knowledgeable with a wide range of products and applications. Their skills can be harnessed and utilised to assist you in the design and layout of your network, whether it is a small single site multi-node operation, or a more advanced multi-site multi-protocol operation.

Equipment Installations

Our installation specialists can perform installions of cables, networks and products. Estimates and quotations can normally be advised that same day and are guaranteed to be competitive.