Betterbox
Ordering is easy and you can do it in four different ways:
Online via our secure website;
By telephone
By fax; and
By post
We accept Visa, Mastercard, American Express & Diners Club International credit cards and Visa Debit & Visa Electron debit cards in addition to Solo and Switch cards. We also accept Paypal, cheques and you can even pay cash if call in to collect your purchase. If paying by cheque, funds must clear before orders can be shipped and your cheque should be denominated in Pounds Sterling, drawn on a UK bank and made payable to 'Betterbox.com ltd'. Foreign orders can be paid using International Money Transfer systems or Credit Card.
If using BetterBox’s fully secure website you can order Networking Components Online 24 hours a day.
To start, simply choose your section of interest from the chapters on the left hand side of the shopping page (laid out exactly the same as our printed catalogue), and follow the links to the products of your choice, or if you know the product name or order code, simply type it into the search box to be taken to the product/s.
BetterBox Login Users, simply 'Click here to Login' or use the link on the left of the page.
If you are not yet a Login User and would like to find out more about the benefits of becoming a BetterBox Login User, simply e-mail us at logininfo@betterbox.co.uk Alternatively just fill in the Login request form and you will receive your Login and Password shortly after.
If you have any questions or comments about this website, any of its contents or Betterbox in general please don't hesitate to call us on telephone 01908 560200 or email us at feedback@betterbox.co.uk
Most orders placed before 5:30pm (Monday-Friday) are dispatched from our warehouse the same day, subject to stock availability and any security checks.
Orders placed after 5:30pm during the week or at weekends are processed and dispatched the following working day.
Please note we cannot deliver orders to PO Box addresses.
Once you’ve decided which products to buy, the next important decision is deciding where to have it delivered.
Please remember that most of our products, once boxed up and ready to ship, will not fit through your letter box. Therefore it’s advisable to send to an address where someone can be during the day (e.g a work address).
During the checkout process we will show you options for how we can dispatch your order – via Royal Mail or courier etc - so you can choose the most appropriate address. We also offer premium delivery options so that you can choose a more specific time-frame for attempted delivery. These options will require a signature upon delivery.
Things to consider when choosing your delivery address:
Royal Mail: If you are not in when the postie calls and there is no one to receive the package they will leave a calling card and take your order to your local delivery depot (the address for this will be on the calling card). From there you can collect it or call them to ask for it to be re-delivered to the same address. For a small fee they will deliver it to your local Post Office for you to collect from there if that is more convenient for you.
Courier delivery: If for some reason the delivery driver cannot deliver your order they will automatically try again the next working day but never fear, if you provide us with your email address when ordering we will keep you up-to-date with live tracking of your order.