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Network
Services
We can offer you a comprehensive range
of complementary services and benefits available to make
sure that all your networking
and datacoms needs are fulfilled in one easy
phone call.
Lifetime
Guarantees
All BetterBox®
manufactured cables and switches have a lifetime guarantee.
If the unit fails under normal conditions of use we will
supply you with a replacement.
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Warranty
All products carry a minimum 12 month
return to base warranty and the majority of products in
the
catalogue will also carry longer warranty periods of up
to 5 years in some cases.
Gold
Protection
We offer Gold Protection on selected
products free of charge. This cover provides additional
protection
against water and electrical surge damage.
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Extended
Warranties
Extended warranties are available for
standard time frames providing extended cover for up to
5 years.
Extended
Gold Protection
Extended Gold Protection provides additional cover against
water, electrical surge and physical damage. Customers can
obtain this extended coverage for their units at the time
of ordering or within 30 days of the end of the normal warranty
period.
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On-Site
Maintenance Contracts
For mission critical applications we can offer a range of
on-site maintenance contracts with
guaranteed response times and/or guaranteed fix times. If
required we can create a contract
to suit your individual needs.
Pre-Shipment
Configuration
When downtime during installation must be kept to a minimum,
or when units really do need to
be plug-and-play, then our pre-shipment configuration service
can save you time and hassle.
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Network
Design Services
Our engineers are experienced and knowledgeable with a wide
range of products and applications. Their skills can be
harnessed and utilised to assist you in the design and layout
of your network, whether it is a small single site multi-node
operation, or a more advanced multi-site multi-protocol
operation.
Equipment
Installations
Our installation specialists can perform installions of
cables, networks and products.
Estimates and quotations can normally be advised that same
day and are guaranteed to be competitive.
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